RETURNS POLICY

Returns Eligibility

You may return most unused, unworn items in their original packaging (with tags attached) within 14 days of delivery for a refund or exchange. Certain products (e.g., personalized or sale items) may be exempt.

How to Return

  1. Request a Return: Initiate a return through your account or contact customer support.
  2. Pack Securely: Include the original invoice and ensure items are undamaged.
  3. Ship Back: Use a tracked delivery method—return shipping costs are your responsibility unless the return results from our error.

Refund Processing

  • Refunds are issued to the original payment method within 5–10 business days after we receive and inspect the item.
  • Original shipping fees are non-refundable unless the return is due to a mistake on our part.

Exchanges

For size exchanges, return the original item and place a new order. Subject to stock availability.

Damaged or Incorrect Items

If your order arrives defective or incorrect, notify us within 48 hours of delivery. Provide photos and order details for resolution.

Non-Returnable Items

  • Personalized or made-to-order products
  • Items without original tags/packaging
  • Products damaged after delivery due to misuse

International Returns

Customers outside our primary region may incur additional customs/duties fees, which are non-refundable.

Policy Updates

We reserve the right to modify this policy. The current version will always be available on this page.