DELIVERY INFORMATION
Delivery Options
We offer a range of delivery options to suit your needs. Orders are processed within 1-2 business days (excluding weekends and public holidays). Delivery times vary depending on your location and the shipping method selected.
Shipping Methods & Costs
- Standard Delivery: Estimated 3-5 business days (free on orders over a qualifying amount).
- Express Delivery: Estimated 1-3 business days (additional fee applies).
- International Delivery: Available to select countries, with delivery times varying by destination.
All delivery times are estimates and not guaranteed, as delays may occur due to customs or carrier restrictions.
Order Processing & Tracking
Once your order is dispatched, you will receive a confirmation email with tracking information. You can check the status of your delivery using the provided tracking number.
Delivery Restrictions
- Someone must be available to accept the delivery.
- If no one is present, the carrier may leave the package in a secure location or attempt redelivery.
- We are not responsible for delays caused by incorrect shipping details or customs clearance.
Returns & Exchanges
If you are not completely satisfied with your purchase, you may return eligible items within 14 days of receipt. Items must be unused, in original packaging, and with tags attached. Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
For full details, please refer to our Returns Policy.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us immediately through our customer service channels. We may require proof of damage or non-delivery to assist with your claim.
Changes to Delivery Information
We reserve the right to update our delivery options and policies at any time. The latest version will always be available on this page.